---
title: Why can't I see all the features some users might have?
description: Limited features in EPICompliance? It's about user roles! Admin, Manager, or Basic User? Find out why you see what you see & request more access if needed.
---

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# Why can't I see all the features some users might have?

The features available on your EPICompliance Customer Console may vary based on your assigned user role (e.g., Account Administrator, License Administrator, License Manager, Basic User). If you believe you need access to additional functionalities, don't hesitate to contact your Account Administrator for assistance.

 

**For questions or concerns, contact us via the following:**

- Chatbox window on your EPICompliance Customer Console screen.
- Telephone: 877-560-4261
- Email: support@epicompliance.com

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- [New Account Setup](https://support.epicompliance.com/new-account-setup?hsLang=en#main-content)

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