Task Guides in EPICompliance are designed to support users by providing helpful overviews and key details about how to complete compliance tasks correctly. If a guide seems unclear or lacks important information, consider the following:
- Check for updates. Task Guides may be revised to reflect new federal requirements, organizational changes, or clarified guidance.
- Report the issue to your EPICompliance administrator or support team so it can be reviewed and addressed if needed.
- If the concern relates to your organization’s internal processes (such as how your team handles specific tasks), contact your supervisor, manager, or the appropriate point of contact for clarification.
- You can also check in with a colleague who may have completed the same task and can share insight.
Tip: It's important to seek clarification before proceeding, especially with tasks tied to regulatory or internal compliance requirements.
For questions or concerns, contact us via the following:
- Chatbox window on your EPICompliance Customer Console screen.
- Telephone: 877-560-4261
- Email: support@epicompliance.com