I am done taking the Course but could not seem to access the Test. The Lecture status keeps showing: "In Progress." What do I do?

In this scenario, may we suggest the following steps to help resolve the issue:

Make sure you have not skipped any of the Course slides.
Hard refresh your screen by clicking on Ctrl + F5 buttons at the same time. Once, this is done, click the button on the lower part of your screen that indicates to "Proceed to take the test."
If after steps 1 and 2, you are still unable to take the test, try logging out from the customer console, reload/refresh the page on your browser, and then log back into the EPICompliance Customer Console. Proceed to the specific course, and attempt to take the test.

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