General Information
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      1. EPICompliance Knowledge Base
      2. General Information

      Accessing and Completing Courses in Your EPICompliance Customer Console

      This guide provides detailed instructions for accessing and completing your training courses within the EPICompliance Customer Console, ensuring you make the most of your learning opportunities.

       

      Finding Available Courses:

      1. Log In: Start by logging into your EPICompliance account.
      2. Navigate to Enrolled Courses: On your dashboard, you'll find the "Enrolled Courses" section. This displays the courses you are currently registered for, according to your user license.
      3. View All Courses: To explore additional courses that might be relevant to your role or department, click on the "View All" option adjacent to "Enrolled Courses." This action opens a comprehensive list of all available courses tailored to your license and departmental needs.

       

      Viewing All Courses in Your License:

      The "Enrolled Courses" initially showcases a curated list of your current courses. For a broader view:

      • Expand Your View: Click the "View All" option next to "Enrolled Courses" to access a full list of courses. This expanded view ensures you don’t miss out on any courses beneficial to your professional growth and compliance training.

       

      Taking a Course:

      1. Select a Course: From the expanded list, click on the course you wish to take.
      2. Engage with Content: The selected course will open, typically starting with an instructional module or lecture. It's important to engage with this content as it forms the basis for the subsequent assessment.
      3. Prepare for Assessment: After completing the module, you will be prompted to take a quiz or test to evaluate your understanding of the material.

       

      Completing the Course Assessment:

      • Assessment Format: The assessment typically consists of multiple-choice or true/false questions.
      • Passing Score: A score of 70% or higher is required to pass and earn a certificate.
      • Unlimited Attempts: If necessary, you can retake the assessment multiple times to achieve a passing score. Reviewing the lecture material again can be beneficial if you find the assessment challenging.

       

      Claiming Your Course Completion Certificate:

      1. Access Your Certificate: Upon successfully passing the assessment, an option to "Claim Your Certificate" will appear.
      2. Download Certificate: Click on this option to generate and download your certificate in PDF format, suitable for printing or electronic storage.
      3. Record Keeping: The certificate is also automatically saved in your EPICompliance account for future access.

       

      By following these steps, you can effectively navigate your EPICompliance dashboard to access and complete necessary compliance training, enhancing both your personal and professional development.

       

      For questions or concerns, contact us via the following:

      • Chatbox window on your EPICompliance Customer Console screen.
      • Telephone: 877-560-4261
      • Email: support@epicompliance.com