1. EPICompliance Knowledge Base
  2. FAQs
  3. Federally Mandated Educational Courses

Are emailed training certificates from EPICompliance secure?

Yes, EPICompliance sends training completion certificates securely to the email address associated with your account. These emails are generated from our official system and are safe to open and download.

To ensure you're receiving a legitimate certificate email:

  • All official messages will come from the verified domain @epicompliance.com.
  • Certificate emails include either a secure download link or an attachment.
  • If you’re ever unsure about an email’s authenticity, you can always log into your EPICompliance account and access your certificate from the Completed Courses section.

Tip: You're encouraged to share your certificates to demonstrate your training accomplishments—especially for compliance documentation, audits, credentialing, or professional development—just be sure you're using trusted email systems and sharing with authorized recipients.

 

For questions or concerns, contact us via the following:

  • Chatbox window on your EPICompliance Customer Console screen.
  • Telephone: 877-560-4261
  • Email: support@epicompliance.com